"After losing our beloved dog Zara we were of course heartbroken and unsure how to best commemorate her life with us. I found Everpaw online and with great reviews we reached out."
Lisa N.
Google Review
Your Pet's Farewell,
Handled With Love.
Collection from your home or vet clinic anywhere in Western Sydney, private cremation, and your pet's ashes hand delivered back to you.
"After losing our beloved dog Zara we were of course heartbroken and unsure how to best commemorate her life with us. I found Everpaw online and with great reviews we reached out."
Lisa N.
Google Review
Everpaw collects from homes and vet clinics across Western Sydney, from Penrith and St Marys through to Liverpool, Fairfield, Merrylands and Auburn. Parramatta and Blacktown each have their own page, and we cover the suburbs in between.
119+ 5 Star rating on Google
We handle every detail with compassion, from pickup to return, allowing you to focus on honoring your pet's memory and beginning your healing journey.
Want to know more? Read our full guide to how pet cremation works.
A small family business with a big heart
No call centres. No couriers. Just us.
Obligation free. You do not need to submit a form or make a booking.
From your home or vet, at a time that works for you
We coordinate directly with you to arrange pickup at a time that suits your schedule. Our caring team arrives in an unmarked vehicle to ensure privacy and discretion. Whether from your home or your vet's clinic, we handle your beloved companion with the utmost respect and gentleness.
Track every step of the journey
You'll receive a unique tracking link that lets you follow your pet's journey in real-time. From pickup confirmation to cremation completion and delivery scheduling, you'll always know exactly where things are at. This transparency gives you peace of mind during a difficult time.
Treasured mementos captured and included
Every family receives a carefully prepared keepsake box at no extra cost. Inside you will find a framed digital sketch of your pet's paw or foot, a framed ink paw print for dogs and cats, a soft fur clipping presented in a beautiful bag, a private cremation certificate, and a personalised poem written in memory of your companion.
See what's included →Your pet is individually cared for with dignity
Your pet is cremated individually, never with other animals. This ensures you receive only your companion's ashes. Our partner facility maintains the highest standards of care, and we treat every pet as if they were our own. The entire process is handled with reverence and respect.
Beautiful urns and keepsake choices
Choose from a range of beautiful memorial vessels and keepsake options to honour your pet's memory. From elegant timber urns to decorative keepsake jewellery, we offer tasteful options to suit every preference. Your pet's ashes are returned in a dignified presentation box.
Returned to you personally, with care
Unlike courier services, we personally hand-deliver your pet's ashes back to your door. This respectful, personal touch ensures your companion's return is handled with the same care as their pickup. We'll arrange a delivery time that works for you, giving you the closure you deserve.

Having experienced the loss of a best friend myself, I created Everpaw to ensure every pet is treated with the same love and respect they received in life.
We combine the care of a family-run business with thoughtful technology, giving pet owners clarity, transparency, and peace of mind during an incredibly difficult time.
My goal is that we always exceed expectations, providing a service that allows you to grieve knowing your best friend is in the best possible hands.
Stephen
Founder, Everpaw
Dogs, cats, rabbits, birds and guinea pigs, all collected across Western Sydney and cremated privately.
All services include home pickup, private individual cremation, and personal return of ashes.
Our Western Sydney collections reach from the Nepean at Penrith through Liverpool, Fairfield and Bankstown, and south to Campbelltown, while Parramatta and Blacktown each have a page of their own.
From the moment we collect your beloved pet to the time we return their ashes, you're always informed.
Every booking includes a secure tracking link. Know exactly where your pet is, view updates in real-time, and have peace of mind during this difficult time.
Takes just 2 minutes
Pickup Completed
Today 2:30 PM • Sydney
In Our Care
Processing with dignity and respect
Ready for Return
Estimated tomorrow 10:00 AM
Real experiences from pet owners who trusted us during their most difficult moments.
Review 1 of 12
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"With the sudden passing of our cat, Steve and Shannon were very responsive in contacting us right after our query. The communication was considerate and all steps of the process went smoothly. When the ashes were returned it was beautiful and the perfect memories for our daughter to have of her first pet to ever pass away. Thank You for everything ❤️"
Melinda A.
Google Review
✓ Verified Customer

"My heartfelt thanks go to Steve from Everpaw for handling Louis's return with so much compassion and empathy. From our very first phone call to the personal home delivery, Steve kept me informed every step of the way..."
Melissa Z.
Google Review
✓ Verified Customer

"The company the emergency hospital wanted us to use was going to charge us over $1200. We paid less than half for the same amount of keepsakes - Steve handled it all with so much care..."
Casey H.
Google Review
✓ Verified Customer

"I couldn't recommend Everpaws enough. Steve and Shannon treated the pick up and cremation of our dear Lola dog with the upmost respect and consideration..."
Nikko
Google Review
✓ Verified Customer





"I can't thank Everpaw enough for the compassion, dignity, and care they showed during one of the hardest moments of my life. Losing our beautiful dog, Lala, was heartbreaking..."
Peta L.
Sydney, Dog owner
✓ Verified Customer

"I cannot express how grateful I am for the care Steve and his team put into taking care of my dear Kiki. When the unexpected happened, the team was able to make things easier for us, and allowed time for us to grieve. You can really tell how much they truly care for furry friends as their own, truly amazing service :))))"
Julie N.
Google Review
✓ Verified Customer

A huge thank you to Steve for his patience and care during a difficult time. Our dog Leo passed away at home, so we called Everpaw to help. Steve arrived within a couple of hours and updated us at every step. The hand delivered return of the urn was a really special step. I highly recommend Everpaw to anyone who has a pet pass at home. Thanks again.
Benjamin B.
Sydney, Dog owner
✓ Verified Customer

"Losing my dog Wendy was one of the hardest things I've been through, but the care and compassion shown by Steve and Shannon made a painful process feel gentle and respectful..."
Stacey C.
Google Review
✓ Verified Customer

"I had an amazing experience with Steve and Everpaw when my little boy died. Steve took the time to make the process so much easier - from the first phone call right through to the return of his remains..."
Marita C.
Google Review
✓ Verified Customer

"Steve went out of his way to pick up Coco late in the evening and gave us time to mourn our baby girl before sending her off. He reassured us that she was in great hands..."
Lyric
Google Review
✓ Verified Customer

"Steve and Shannon did the utmost respect for our Charlie. They kept informing us of the process from collection to hand delivered. What's best is, they came to collect our Charlie on weekend while other companies were not available in our area. During the difficult time, Everpaw was there for us. Thanks again to Steve and Shannon."
Monicsoma B.
Google Review
✓ Verified Customer

"Everpaw provided such a kind and compassionate service after the passing of our bird. They were respectful, caring, and made the whole process feel peaceful and supportive. Everything went smoothly and I really appreciated the thoughtfulness and professionalism they showed with exotic pets."
June Z.
Google Review
✓ Verified Customer
Memorial Keepsakes
Every Everpaw service already includes a beautiful keepsake to hold close. For dogs and cats, that's an ink paw print or lock of fur. For birds, rabbits, guinea pigs, and other small pets, we'll work with you to find something just as meaningful. When the time feels right, our additional curated urn collection gives their ashes a resting place as unique as they were.

We're here to help during this difficult time
Western Sydney covers big family blocks at the foot of the mountains, busy town centres and fast-growing new estates.
We collect across Penrith, St Marys, Kingswood, Glenmore Park, Liverpool, Fairfield, Cabramatta, Wetherill Park, Merrylands, Granville, Auburn, Bankstown and Campbelltown, along with the suburbs in between. Parramatta and Blacktown have their own pages.
Penrith has many larger family blocks, side gates and long driveways, especially towards the river and the foothills. When you book, tell us which gate to use, whether other pets will be in the yard, and where we can park off the street.
Our own team carries your pet from your home, so you do not need to bring them out to the front of the property.
These suburbs mix established streets with newer estates around Glenmore Park and Jordan Springs. If your street is new, give us a nearby cross street or a landmark so our driver can come straight to your door.
For townhouses and complexes, let us know the visitor parking and which entrance is quietest.
Liverpool ranges from apartments in the city centre to family homes and new estates on the edges. For apartments, share the intercom, lift and visitor parking details when you book.
In the newer estates, a dropped pin sent when we confirm your booking helps our driver find you without you waiting outside.
Fairfield and Cabramatta have busy town centres, units and family homes on smaller blocks. Street parking can be tight at peak times, so tell us if there is a driveway or a rear lane we can use.
We arrive in an unmarked vehicle, so the collection stays private for you and your neighbours.
Campbelltown sits at the southern end of our Western Sydney round, with established family streets, townhouse complexes and newer estates on its edges. A cross street or a dropped pin is especially useful in the newest parts of the area.
Larger Campbelltown blocks often have side gates and backyard access, so let us know which way to come in and whether other animals will be outside.
Bankstown has apartment blocks around the station and town centre, and family homes, many with granny flats or rear dwellings. If your pet is in a rear dwelling or granny flat, tell us so our team goes straight to the right door.
For apartment blocks near the town centre, mention any security gate or basement entry when you book.
Wetherill Park has quiet residential streets beside a large industrial area. If your home is near the industrial side, a landmark or cross street helps our driver approach from the right direction.
Let us know about gates, side access or other animals at home when you book.
These suburbs have many units, townhouses and duplexes. Tell us about building entry, lifts, stairs and where visitors can park, and whether you would like us to use a particular entrance.
Our team carries your pet with care, including down stairs, so you do not need to move them yourself.
We are here from 5AM to 9PM, seven days a week, for any question about collection in Western Sydney.
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